Returns:
As part of our Customer Service commitment, Macaron Warehouse stands behind our products and we want you to be as happy with them as we are. If for any reason you’re unsatisfied we encourage you to contact us at 1-702-580-4662 between the hours of 10:00am and 5:00pm PST or via email at info@macaronwarehouse.com within 24 Hours of receiving your shipment to resolve the issue.
We’re very sorry, but perishable food products cannot be returned or exchanged. All items from our online store are sold on a non-returnable basis.
Please check that all items received are what you have ordered. If you have received an INCORRECT item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with or not in their original condition.
Shipping:
We do our best to minimize product breakage in transit; however, macarons can experience some breakage during shipping. All shipped packages contain two dry ice packages to insure freshness. Please store cookies in freezer if they are not going to be eating immediately after receiving them for best results. Leaving them out for a long period of time may affect the quality of your order. If your food product arrived damaged, please contact us directly at 1-702-580-4662 between the hours of 10:00am and 5:00pm PST or via email at info@macaronwarehouse.com and we will do our best to resolve the issue with the shipping company.
For damaged products that are not purchased directly from Macaron Warehouse (e.g. grocery store, vendor, etc), please contact the original purchase location / vendor for replacements. In most instances, you may be asked to provide your original sales receipt.
Please DO NOT return any food product without contacting us first for specific information regarding the return process.
Refunds (if applicable): No refund given, exchange offered or correspondence will be entered into for:
Change of mind
Products that have been opened or tampered with or are not in their original condition.
Incorrect orders made by the recipient
Due to the wide range of personal taste preferences and food likes/dislikes, we unfortunately do not offer refunds or replacements for products that are not quite to your liking.
Late or missing refunds (if applicable): If you haven’t received a refund after five (5) days, we ask that you first check with your bank or Credit Card Company as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done this and you still have not received your refund yet, please contact us at info@macaronwarehouse.com
Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be applied to your account. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will be notified regarding your return.
Shipping to Unique: Products should only be shipped to us if you have been instructed to do so, by one of our Customer Service Representatives. You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Substitution Policy: We will make every effort to maintain consistency on our advertised products. However, from time to time some of our items (e.g. variety packs) are limited due to demand, discontinued and may not be available. When this occurs, we reserve the right to substitute an item with one of equal or greater value, without notice and without any additional cost to you.
If you have any questions or concerns relating to refunds, please contact us immediately at 1-702-580-4662 or via email info@macaronwarehouse.com
Yes, you've read that correctly! After months of planning and hard work, we are so happy to announce that Macaron Warehouse is officially open for business. We wanted to make our Grand Opening something special for our loyal customers who have patiently waited and supported this business from the beginning. While we wish everyone could attend our grand opening event in person, we have planned something special for those who can not.
Receive 15% off your first order when you sign up for our Loyalty Club.
Every Loyalty Club member is entered into a $25 Gift Card giveaway. (Three Winners!)
*Gift Card winners must pay for shipping. All three winners will have an email sent to the email address used to join our Loyalty Club. Winners will also be announced on our social media accounts on October 15th, 2020. Gift Cards must be used within 12 months / October 15, 2021.
Calling all you coffee lovers!! Yes, I'm talking to you. If you're looking for a delicious Chocolate Coffee Ganache Filling for your Macarons then I have something to share with you. This is one of my favorite Macaron filling recipes and you don't have to be a professional baker to make it happen. It only 3 ingredients and 4 steps - you got this!
Pairing this ganache with a caramel flavored Mac shell is must try! I like to add a coffee bean on top as decoration. This is the same recipe I use in my Macaron Shop and my Customers love it.
One thing to note is that this recipe calls for the use of a double boiler. If you have one extra bonus points for you but honestly I just use a glass bowl over a saucepan, lol. Sometimes in baking we have to improvise, right? Other than that this should be a pretty easy recipe for even a beginner baker. If you have any questions or comments, leave them bellow. I'd love to hear what you think.
Step 1.
Place 190g Ghirardelli Simi Sweet Chocolate Chips into your double boiler. I use a glass bowl over a saucepan and it works all the same. Add 1 cup water into the saucepan while the stove is set to the lowest heat setting. I personally use a gas stove on "2" setting. It may take 5-15 minutes for your water & bowl to heat up but don't worry. Once the chocolate has melted add 10g instant dark roasted coffee. Stir until ingredients are mixed together well. Keep in mind that the coffee will not dissolve completely.
This is something that you will want to take your time on. If the water heats up too quickly and starts to boil the glass bowl will become too hot. Your chocolate won't melt right at that point. Most likely you will end up with burnt, chunky chocolate ganache. Literally no one wants that, lol. I stir the chocolate often to help it melt.
Step 2.
While the chocolate is melting use separate saucepan to bring 100g Heavy Whipping Cream to an almost boil. When I say "almost boil" I mean you will start to see little bubbles forming on the sides and top. You can tell that if you were to let the heavy whipping cream get much hotter it would start to boil.
Step 3.
Once your chocolate has melted completely with the instant coffee being incorporated well and your heavy whipping cream has come to an almost boil add the heavy whipping into melted chocolate mixture. Stir the two ingredients together until they are combined. The first few minutes the mixture will look like chocolate soup. Keep mixing and slowly you will see the ganache start to look like actual ganache. It will have a nice shine to it. Let cool 3-5 mins before adding to piping bag. Let cool additional 30 minutes in the bag before piping onto Macarons
ENJOY!! Don't be a stranger. Find us on Instagram & tell us what you think! We love hearing from bakers & clients alike!
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